Frequently asked questions.
How do I arrange for care?
Please, call us at 847-795-8535. We will arrange a FREE in-home assessment to determine if your needs and our services match. This assessment takes place prior to our caregiver’s beginning service.
Can you do short-term care?
Yes, we provide short-term care within our service area.
Is Home Care Services of Illinois licensed and bonded?
Yes, we are licensed by the State of Illinois
Are your services available in nursing homes, assisted living facilities, or bedside sitting in hospitals?
Yes
How do you train your employees?
All our care partners participate in a training program as required by the Illinois Department of Public Health (IDPH). This includes the most practical topics and situations encountered in elder care giving, such as the Code of Ethics; Policies and Procedures; Infection Control; HIPAA Training; Fall Preventions; Dementia, and Alzheimer’s Training; Universal Safety Precautions; Blood Borne Pathogens; and Home Care Services and Professionalism. Additionally, some of our caregivers are Certified Nursing Assistants (CNAs), CPR, and First Aid Trained.
How do you select your caregivers?
All our care partners are thoroughly interviewed, referenced, drug tested, criminal background checked, and screened. All our care partners are employees of Home Care Services of Illinois and are bonded and insured for your peace of mind.
Does insurance cover the cost of non-medical home care?
We work with long term insurance. VA Health Benefits and Workers Compensation